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New Hire Training


New Hire Training

Congratulations on your new employee. Now, let's get them trained!

Big I New Jersey has teamed up with New Level Partners to offer online, on-demand new hire training for your new employee. So get the most out of the time you took to find the right candidate and gear them up for a successful start at your agency!
Each unique curriculum package is designed for employers to train new hires or job changers based on their individual needs and area of expertise. Audiovisual exercises and knowledge checks provide an interactive learning experience giving your new hires the jump-start they need to hit the ground running. Big I New Jersey's exclusive program is an excellent way for your new hire to fit their coverage education into the workday and includes four months of access to the curriculum selected.
The Insurance Coverage Basics curriculums are perfect for new agency or carrier staff whether they are just starting in the industry, changing jobs within a company, or need basic coverage orientation.
Similarly, Insurance Managers will benefit from  the HR Essentials and Recruiting courses that provide key elements to teach them how to be a productive and effective manager. 


Introduction to the Insurance Industry
The Introduction to Insurance curriculum is perfect for new employees or interns who are new to the industry.

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Commercial Lines Coverage Basics
The Commercial Lines Coverage Basics curriculum addresses key insurance topics, core coverages and risk management. This curriculum is an ideal learning experience for new staff (sales, service, underwriting or administrative) and includes 'knowledge checkpoints' to support concept acquisition and retention. The Commercial Coverage Challenge is also included in this series.

Commercial Lines Coverage Basics Course Descriptions

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Personal Lines Coverage Basics
The Personal Lines Coverage Basics curriculum addresses key insurance topics and core coverages. The curriculum includes 'knowledge checkpoints' to ensure the acquisition and retention of key concepts. The Personal Lines Coverage Challenge is included in the Curriculum.

Personal Lines Coverage Basics Course Descriptions

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commercial and personal

Commercial & Personal Lines Coverage Basics
The combined Commercial and Personal Lines Coverage Basics curriculum offers both coverage curriculums and the Commercial Coverage Challenge at a significant pricing discount. It includes all Introduction to Insurance, Commercial Insurance, and Personal Insurance professionally-designed courses. Commercial and Personal Coverage Challenge are also included.

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Advanced Communication and Negotiation Skills
The client management team is often challenged with delivering difficult messages or negotiating the terms of an account. Client facing employees need the sharpest communication and negotiating abilities. This bundle includes modules on elevating negotiation skills, building credibility with clients, delivering powerful messaging on professional relationships and developing and strengthening an elevator pitch.

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Business Communication Fundamentals
Effective business communication is imperative for all employees. This bundle is a great foundational series including essential elements of business writing, verbal communication and time management.

Business Communication Fundamentals Course Descriptions

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Client Management Essentials
Todays demanding clients require the account management team to anticipate client needs, adapt communication style, balance priorities and manage conflict. This course bundle includes modules to introduce communication styles and how to create a positive impression. It also includes courses on Agency Errors and Omissions best practices.

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Emerging Leader's Series
The Emerging Leaders Series is the ideal training series for new team leaders, supervisors or managers. It contains online modules on how to attract and recruit new talent, HR Essentials such as Human Resources Risk Management for your Firm, Employee Retention, Performance Management and Effective Coaching Techniques for Leaders.

Emerging Leader's Series Course Descriptions

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Looking to step your game up even more?

Check out the resources available to your agency from our partner Affinity HR Group. Affinity HR Group will get your agency started with the tools necessary to elevate your staffing game even more, including:

  • Employee Handbooks
  • New Employee Onboarding & Orientation
  • Employee Assessment & Development

Affinity HR Goup also offers a ton of pre-hire resources at exclusive member pricing.

Check It Out