Introduction to the Insurance Industry The Introduction to Insurance curriculum is perfect for new employees or interns who are new to the industry.
Commercial Lines Coverage BasicsThe Commercial Lines Coverage Basics curriculum addresses key insurance topics, core coverages and risk management. This curriculum is an ideal learning experience for new staff (sales, service, underwriting or administrative) and includes 'knowledge checkpoints' to support concept acquisition and retention. The Commercial Coverage Challenge is also included in this series.
Commercial Lines Coverage Basics Course Descriptions
Personal Lines Coverage BasicsThe Personal Lines Coverage Basics curriculum addresses key insurance topics and core coverages. The curriculum includes 'knowledge checkpoints' to ensure the acquisition and retention of key concepts. The Personal Lines Coverage Challenge is included in the Curriculum.
Personal Lines Coverage Basics Course Descriptions
Commercial & Personal Lines Coverage BasicsThe combined Commercial and Personal Lines Coverage Basics curriculum offers both coverage curriculums and the Commercial Coverage Challenge at a significant pricing discount. It includes all Introduction to Insurance, Commercial Insurance, and Personal Insurance professionally-designed courses. Commercial and Personal Coverage Challenge are also included.
Advanced Communication and Negotiation SkillsThe client management team is often challenged with delivering difficult messages or negotiating the terms of an account. Client facing employees need the sharpest communication and negotiating abilities. This bundle includes modules on elevating negotiation skills, building credibility with clients, delivering powerful messaging on professional relationships and developing and strengthening an elevator pitch.
Business Communication FundamentalsEffective business communication is imperative for all employees. This bundle is a great foundational series including essential elements of business writing, verbal communication and time management.
Business Communication Fundamentals Course Descriptions
Client Management EssentialsTodays demanding clients require the account management team to anticipate client needs, adapt communication style, balance priorities and manage conflict. This course bundle includes modules to introduce communication styles and how to create a positive impression. It also includes courses on Agency Errors and Omissions best practices.
Emerging Leader's SeriesThe Emerging Leaders Series is the ideal training series for new team leaders, supervisors or managers. It contains online modules on how to attract and recruit new talent, HR Essentials such as Human Resources Risk Management for your Firm, Employee Retention, Performance Management and Effective Coaching Techniques for Leaders.
Emerging Leader's Series Course Descriptions
Affinity HR Goup also offers a ton of pre-hire resources at exclusive member pricing.
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